Digital Marketing | FAQs

Frequently Asked Questions

Explore our FAQs for insights on services, pricing, and policies to assist you.

What digital marketing services do you offer?

We offer 40+ services, including Lead Generation, Funnel Design, Email Marketing, WhatsApp Marketing, Google Ads, Meta Ads, SEO, Social Media Marketing, Branding, Content Creation, 360 Virtual Tour Photography/Integration and more.

How can digital marketing help grow my business?

Digital marketing helps you increase brand visibility, drive targeted traffic, generate qualified leads, boost conversions, and build customer loyalty across digital platforms.

Do you handle both paid and organic marketing?

Yes, we specialise in both. We design paid ad campaigns (PPC) on Google, Facebook, Instagram, etc., and also handle organic strategies like SEO, content, and engagement marketing.

Do you offer marketing for specific industries or niches?

Absolutely. We tailor strategies for real estate, education, healthcare, retail, hospitality, and more, ensuring each campaign meets the needs of your specific audience.

What tools or platforms do you use for campaign management?

We use tools like Google Analytics, Meta Ads Manager, SEMrush, FlexiFunnels, Zapier, Mailchimp, Canva, and many others based on your campaign needs.

Can I track campaign performance in real-time?

Yes, we provide regular performance reports, live dashboards, and updates so you can monitor ROI, engagement, leads, and more.

Do you provide content creation services?

Yes, we create engaging content, including graphics, videos, reels, eBooks, landing pages, blogs, and ad creatives tailored to your brand.

How long does it take to see results from digital marketing?

Organic strategies take 2–3 months for consistent results, while paid ads can generate leads and traffic almost instantly with the right strategy.

General Questions

How do I get started with your services?

Simply book a free consultation or fill out the onboarding form. We'll understand your needs, propose a plan, and begin onboarding you immediately.

What happens after I place an order or sign up?

You'll receive a welcome kit, a detailed questionnaire, and onboarding documents. A dedicated account manager will guide you through each step.

Do I need to provide any information or materials?

Yes. We may request brand assets, access credentials, content briefs, or business goals depending on the selected service.

How is communication managed during the project?

Communication is done via WhatsApp, Email, Google Meet, Zoom Call or your preferred method. Weekly updates and reports are shared regularly.

Do you offer a dedicated account manager?

Yes. Each project gets a dedicated strategist or account manager to ensure seamless communication and timely execution.

Can I request revisions or changes during the service?

Absolutely. We offer 1–3 rounds of revisions based on the service package to ensure you’re satisfied with the outcome.

What is the typical delivery timeline?

Delivery timelines vary by service, requirement and complexity - digital services range from 3 to 15 days, 15 to 30 days & 30 to 45 days. (Virtual tours take 5 to 15 days post-shoot. For more info, check the Virtual Tour FAQ's in detail.)

Do you offer emergency or express delivery options?

Yes, we offer express delivery at an additional charge for urgent requirements, depending on resource availability.

Service Onboarding & Delivery

Do you offer pre-designed packages or custom quotes?

Both! We have well-structured packages and also provide custom solutions based on your business goals and budget.

Is your pricing fixed or negotiable?

Our packages are value-based and competitively priced. We offer flexibility in custom projects or long-term contracts.

Are there any hidden or additional charges?

No hidden charges. All pricing details are clearly mentioned in your service proposal or invoice. Add-ons are optional.

What is included in your digital marketing packages?

Packages include services like campaign setup, creatives, ad budget planning, optimisation, analytics, and regular reports.

How do I pay for the services?

We accept payments via UPI, bank transfer, Razorpay, credit/debit cards, and offer payment links for easy processing.

Do you offer discounts for startups or bulk services?

Yes. We offer special pricing for startups, long-term clients, and bundled services. Ask our team for current offers.

Is GST included in the pricing?

GST is mentioned separately on invoices as per Indian tax law. All prices are inclusive or exclusive based on your preference.

Do you offer 6-month & 12-month retainers or one-time services?

Both. You can choose from one-time projects or ongoing 6-month or 12-month retainers for continuous growth and support.

Do you offer monthly retainers or one-time services?

Both. You can choose from one-time projects or ongoing monthly retainers for continuous growth and support.

Pricing & Packages

Do you offer refunds for your services?

As our services are time-bound and resource-driven, we generally do not offer refunds. However, we ensure complete satisfaction through revisions. For more information, check our Refund Policy

What if I’m not satisfied with the service?

Client satisfaction is our priority. We offer revision rounds based on the package and are open to feedback to ensure desired outcomes.

Can I cancel my service after booking?

Yes, cancellations are allowed within 24 hours of payment. After that, cancellations depend on the progress stage of the service.

Will I get a partial refund if I cancel mid-project?

Partial refunds are subject to service status. Completed work portions will be billed, and remaining funds (if any) may be refunded.

How long does it take to process a refund (if applicable)?

Refunds, if approved, are processed within 7–15 business days via the original payment method.

What happens if a service gets delayed from your side?

In case of delays due to our team, we provide free add-ons or upgrades as compensation, depending on the situation.

Refund & Cancellation Policy

What is the Digital Seads Affiliate Program?

Our affiliate program allows you to earn commissions by referring clients to our services. The more you refer, the more you earn!

How do I sign up for the affiliate program?

Simply fill out the registration form. Once approved, you’ll receive a unique referral link and access to promotional materials. If you know someone who needs our services, you can directly refer them.

When and how will I get paid?

Payments are made monthly via bank transfer or UPI after your referrals are confirmed and the client has paid in full.

What services can I promote as an affiliate?

You can promote all our services, including Digital Marketing, 360° Virtual Tours, Funnels, eBooks, Courses and Training.

How much can I earn through referrals?

Commissions range from 2% to 5% depending on the service sold. We also offer performance-based bonuses and gifts.

Is there any cost to join the affiliate program?

No, joining is completely free. You just need to be passionate about sharing value and helping others discover our services.

Can I use my affiliate link on social media or websites?

Yes! You’re encouraged to share your link via social media, blogs, email, and websites. Just follow our Affiliate Policy.

Do you provide support or training for affiliates?

Yes. We offer a complete onboarding kit, training videos, sales strategies, and dedicated support to help you succeed.

Affiliate Program / Refer & Earn

Contact Us for More Information

Reach out for inquiries about our services and support.

Digital Seads transformed our online presence! Their digital marketing services and 360° virtual tours boosted our engagement significantly. Highly recommend their professional team!

Poonam Shah

★★★★★