360° Virtual Tour | FAQs

Frequently Asked Questions

Explore our FAQs for insights on services, pricing, and policies to assist you.

What is a 360° virtual tour?

A 360° virtual tour is an immersive, interactive experience that allows users to explore spaces like real estate, hotels, hospitals, and more from any device, anywhere.

Which industries can benefit from virtual tours?

All Industries and businesses. Such as real estate, hospitality, education, retail, showrooms, healthcare, gyms, automotive & more benefit from increased visibility, trust, footfall, revenue & customer engagement through virtual tours.

How is your virtual tour different from Google Street View?

Our tours are fully customizable, branded, and interactive with an end-to-end 360° virtual walkthrough. They include info popups, navigation menus, call-to-action buttons, lead forms, and multimedia integration.

What is the difference between a Virtual Tour and Google Street View?

Google Street View shows basic 360° navigation of streets, routes, nearby locations, or business exteriors, while a Virtual Tour is a fully customised, branded, and interactive experience with features like end-to-end walkthroughs, info hotspots, lead forms, voice-over/ music, and seamless website integration - ideal for business marketing and customer engagement.

What equipment do you use for capturing virtual tours?

We use professional-grade gear like the Insta360 X5, Matterport Pro2, DJI drones, DSLR cameras, Lights, Integration/ Postprocessing Software, Mapping Applications and AI tools for high-quality virtual experiences.

Can the tour be embedded on my website or shared on social media?

Yes, all tours come with a shareable link and can be embedded on your website, listed on Google Business, or shared via social media and WhatsApp.

Is it possible to track analytics and user behaviour on the tour?

Yes. We provide heatmaps, visitor tracking, click-through rates, time-on-tour, and more to help you optimise engagement and conversions.

How long does it take to shoot and deliver a virtual tour?

Depending on the location and complexity, the shoot takes approximately 1 to 4 hours for small to medium-sized spaces and 1 day to 5 days for enterprise-sized larger spaces. Depending on the space size and scope of the shoot, we usually deliver your customised tour within 2 to 5 business days after the shoot. (Shoot+Editing+Postprocessing+Integration)

Do you provide drone footage or video walkthroughs?

Yes. We offer aerial drone footage and cinematic aerial/video walkthroughs as add-ons to the virtual tour for a comprehensive visual experience.

Do you provide space/real estate photography or cinematography?

Yes. We offer space/ real estate photography and cinematic video walkthroughs as add-ons to the virtual tour for a comprehensive visual experience.

General Questions

How do I get started with your services?

Simply book a free consultation or fill out the onboarding form. We'll understand your needs, propose a plan, and begin onboarding you immediately.

What happens after I place an order or sign up?

You'll receive a welcome kit, a detailed questionnaire, and onboarding documents. A dedicated account manager will guide you through each step.

Do I need to provide any information or materials?

Yes. We may request brand assets, access credentials, content briefs, or business goals depending on the selected service.

How is communication managed during the project?

Communication is done via WhatsApp, Email, Google Meet, Zoom Call or your preferred method. Weekly updates and reports are shared regularly.

Do you offer a dedicated account manager?

Yes. Each project gets a dedicated strategist or account manager to ensure seamless communication and timely execution.

Can I request revisions or changes during the service?

Absolutely. We offer 1–3 rounds of revisions based on the service package to ensure you’re satisfied with the outcome.

What is the typical delivery timeline?

Delivery timelines vary by service, requirement and complexity - digital services range from 3 to 15 days, 15 to 30 days & 30 to 45 days. (Virtual tours take 5 to 15 days post-shoot. For more info, check the Virtual Tour FAQ's in detail.)

Do you offer emergency or express delivery options?

Yes, we offer express delivery at an additional charge for urgent requirements, depending on resource availability.

Service Onboarding & Delivery

Do you offer pre-designed packages or custom quotes?

Both! We have well-structured packages and also provide custom solutions based on your business goals and budget.

Is your pricing fixed or negotiable?

Our packages are value-based and competitively priced. We offer flexibility in custom projects or long-term contracts.

Are there any hidden or additional charges?

No hidden charges. All pricing details are clearly mentioned in your service proposal or invoice. Add-ons are optional.

What is included in your digital marketing packages?

Packages include services like campaign setup, creatives, ad budget planning, optimisation, analytics, and regular reports.

How do I pay for the services?

We accept payments via UPI, bank transfer, Razorpay, credit/debit cards, and offer payment links for easy processing.

Do you offer discounts for startups or bulk services?

Yes. We offer special pricing for startups, long-term clients, and bundled services. Ask our team for current offers.

Is GST included in the pricing?

GST is mentioned separately on invoices as per Indian tax law. All prices are inclusive or exclusive based on your preference.

Do you offer 6-month & 12-month retainers or one-time services?

Both. You can choose from one-time projects or ongoing 6-month or 12-month retainers for continuous growth and support.

Do you offer monthly retainers or one-time services?

Both. You can choose from one-time projects or ongoing monthly retainers for continuous growth and support.

Pricing & Packages

Do you offer refunds for your services?

As our services are time-bound and resource-driven, we generally do not offer refunds. However, we ensure complete satisfaction through revisions. For more information, check our Refund Policy

What if I’m not satisfied with the service?

Client satisfaction is our priority. We offer revision rounds based on the package and are open to feedback to ensure desired outcomes.

Can I cancel my service after booking?

Yes, cancellations are allowed within 24 hours of payment. After that, cancellations depend on the progress stage of the service.

Will I get a partial refund if I cancel mid-project?

Partial refunds are subject to service status. Completed work portions will be billed, and remaining funds (if any) may be refunded.

How long does it take to process a refund (if applicable)?

Refunds, if approved, are processed within 7–15 business days via the original payment method.

What happens if a service gets delayed from your side?

In case of delays due to our team, we provide free add-ons or upgrades as compensation, depending on the situation.

Refund & Cancellation Policy

What is the Digital Seads Affiliate Program?

Our affiliate program allows you to earn commissions by referring clients to our services. The more you refer, the more you earn!

How do I sign up for the affiliate program?

Simply fill out the registration form. Once approved, you’ll receive a unique referral link and access to promotional materials. If you know someone who needs our services, you can directly refer them.

When and how will I get paid?

Payments are made monthly via bank transfer or UPI after your referrals are confirmed and the client has paid in full.

What services can I promote as an affiliate?

You can promote all our services, including Digital Marketing, 360° Virtual Tours, Funnels, eBooks, Courses and Training.

How much can I earn through referrals?

Commissions range from 2% to 5% depending on the service sold. We also offer performance-based bonuses and gifts.

Is there any cost to join the affiliate program?

No, joining is completely free. You just need to be passionate about sharing value and helping others discover our services.

Can I use my affiliate link on social media or websites?

Yes! You’re encouraged to share your link via social media, blogs, email, and websites. Just follow our Affiliate Policy.

Do you provide support or training for affiliates?

Yes. We offer a complete onboarding kit, training videos, sales strategies, and dedicated support to help you succeed.

Affiliate Program / Refer & Earn

Contact Us for More Information

Reach out for inquiries about our services and support.

Digital Seads transformed our online presence! Their digital marketing services and 360° virtual tours boosted our engagement significantly. Highly recommend their professional team!

Poonam Shah

★★★★★